Applicants
How the approval process works
This portal guides mass crowd event applications from a first proposal through police conditional review, a full multi-agency review, NEMO initial approval, and police final approval. The steps below match what you will see in your dashboard.
Overview
Applications move through two main phases: a conditional proposal reviewed by the Royal Saint Lucia Police Force, then a full application shared with all relevant agencies. NEMO records initial approval on the full application once prerequisites are met; the police then record final approval.
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Conditional application
You submit core event details; police review.
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Conditional approval
Police approve, reject, or request more information.
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Full application & agencies
Site plan, forms, documents, and parallel agency reviews.
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NEMO then police final
NEMO initial approval, then police final approval — fully approved.
1. Conditional application
After you register, start a new application from your dashboard. You can save a draft and return at any time. When you are ready, submit the conditional application for police review.
What you provide at this stage
- Event name, type, and description
- Organiser and individual applicant details (full name and address)
- Contact email and phone
- Venue name and address, event start and end, expected attendance
Supporting documents are not required for the conditional submission.
Before you submit
The portal shows a checklist of required conditional fields. You can attempt submit at any time; if something is missing or invalid, you will see clear errors and can fix them before the application is sent to the police.
2. Police conditional review
Your conditional application is reviewed by the Royal Saint Lucia Police Force. They may approve, reject, or ask for more information.
Approved
You receive conditional approval. A conditional approval letter (PDF) becomes available. The system assigns review checklist items for the next phase.
More information
Update your conditional details in the portal, then resubmit so the police can review again.
Rejected
The conditional application is not approved. You will be notified with the outcome.
3. Full application
Once conditional approval is granted, you complete the full application: extended event and safety information, uploads, and any agency-specific forms assigned to your event.
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A
Event site plan
An event site plan (venue layout or site map) is required before you submit the full application for agency review. It is shared with all reviewing agencies. You can upload PDF or image files.
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B
Main application form
Security, medical, fire safety, sanitation, traffic and parking, emergency response, staging, food and alcohol (if applicable), insurance, permits, and related details — as required for your event.
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C
Agency forms & checklist documents
Each assigned agency may have its own form and required checklist documents. The portal shows what is mandatory, what is optional, and what has been escalated for your application.
Submission checklist
Your dashboard includes a submission checklist that tracks progress across the site plan, agency documents, forms, and core fields. When everything required is complete, you can submit the full application for agency review.
4. Agency review (full phase)
After you submit the full application, reviewing agencies work in parallel. Each agency completes its full-phase review, including approval of assigned checklist items where applicable.
While reviews are open
You may see status updates such as agency reviews pending or more information required. Use comments and uploads in the portal when an agency asks for clarification or additional documents.
Police traffic & security plans
For NEMO to record initial approval on the full application, the police must approve the Traffic Management Plan and Security Plan checklist items (when those items apply to your application). Other agency reviews can proceed in parallel.
5. NEMO initial approval
NEMO records initial approval on the full application only after required prerequisites are satisfied — including other agencies’ full reviews (as configured for your application) and police sign-off on the traffic and security plan items when they are required.
When the portal shows that you are ready, use Submit to NEMO for approval. While the application is with NEMO, your status may show as awaiting NEMO approval.
6. Final approval
After NEMO has granted initial approval on the full application, the Royal Saint Lucia Police Force can record final approval for the event. You may see a status such as pending final approval while this last step is completed.
Fully approved
When your application reaches fully approved, you can download the final approval certificate (PDF) from your dashboard or applications list.
Questions?
Use the portal to track each stage. If an agency requests changes, update your application and resubmit where the system allows.